Privacy Policy

Privacy Policy

Effective 11/2/2026

EIDS Cleaning & Consulting LLC ("EIDS", "we", "us") provides cleaning and consulting services. This policy explains what personal information we collect through our website, eidscleaning.com, and through the EIDS U text messaging program for our crew, and how we use it.

1. Information we collect

Through our website

- The information you submit in forms on our website.

- Information about your visit, such as pages viewed, collected through cookies.

Through EIDS U text messages (EIDS crew members only)

- Your name and mobile phone number, entered by EIDS when you join our crew.

- Whether you have agreed to receive texts, and when you texted START or STOP.

- The texts we send you, the texts you send to our EIDS U number, and records of whether each text was delivered.

2. How we use it

- To respond to your inquiry and to provide, quote for and follow up on our cleaning and consulting services.

- To send EIDS crew members the work texts described in our Terms and Conditions: task assignments, shift schedules and changes, messages about their shift, training reminders and staff announcements.

- To deliver a crew member's text replies to the shift chat they answer, where their manager and the crew on that chat can read them. Phone numbers are not shown in the chat.

- To stop texting someone who texts STOP, and to start again when they text START.

- To keep records of our communications.

Submitting a form on our website does not sign you up for text messages.

3. Who we share it with

We do not sell your personal information. We share it only with service providers that help us run our business:

- HubSpot, which stores the information you submit through our website forms.

- Twilio and mobile carriers, which deliver our text messages.

- The provider that hosts our website.

We may also disclose information when required by law.

Text messaging: We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers and text messaging consent collected for EIDS U are used only to send and deliver EIDS U texts, and are excluded from any other sharing described in this policy.

4. Your choices

- To stop EIDS U texts, text STOP to our EIDS U number at any time. Text START to begin again, or HELP for help.

- For questions about your information, or to ask us to correct it, contact us below.

5. Contact us

EIDS Cleaning & Consulting LLC

Email: t.hailu@eidscleaning.com

Phone: (651) 279-8755

6. Changes to this policy

We may update this policy. The effective date above shows when it last changed.

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